Articles

After my new order, do you verify all my personal info?

Yes we do. You MUST provide us with your CORRECT information. We need to do this to prevent any...
Are there any hidden costs (like: setup fees)?

No, there's no hidden cost or setup fees involved with having a hosting account at GigaPros.com....
Can I buy hosting WITHOUT registering domain with you?

Yes, you can buy hosting from us, even if you purchase your domain at another company. You can...
Can I get extra diskspace or extra bandwidth?

If you out-grow your current hosting plan, you MUST upgrade to the next higher plan. We can...
Can I pay on monthly basis?

Yes, you can choose to pay on monthy basis without any long term contracts.However, you get nice...
Can I switch to a different hosting plan anytime?

Yes, you can switch to any other hosting plans anytime you wish. We do not charge any setup fees...
Can I upgrade any time? What's the cost? And how?

Yes, you can upgrade at any time. You just pay the price difference between your new & old...
Do you allow adult web sites?

Explicit Adult Content NOT Allowed Hosting websites with pornography and/or sex related...
Do you charge tax as extra?

No, there is no extra charge for taxes. The tax is already included within the advertised price.
Do you have Linux or Windows servers?

All servers at GigaPros run on CentOS Linux. All servers use high performance Intel(R) Xeon(R) 24...
Do you offer Shared SSL?

Yes, ALL our shared hosting plans include FREE Shared SSL.Shared SSL can be used to securely run...
Do you offer any money back guarantee?

Yes, we do.Click here to see our refund / cancellation policy.
Do you oversell your web hosting servers?

No, we absolutely DO NOT oversell our web hosting servers.GigaPros enforces strict Zero...
Does your hosting support FFmpeg?

Yes, ALL the Web Hosting plans at GigaPros fully support FFmpeg. Now you can easily start a...
Hosting multiple domains within single hosting account

To know more about how to manage and use your addon domains, see below... Watch Video...
How can I cancel my account & get a refund?

Click here to see our refund / cancellation policy.
How do I benefit with a Domain Reseller Account?

A domain reseller account gives you full access to our premium domain registration system at a...
How often do you back up my site ?

Your entire website content (including all e-mails, MySQL databases etc) are automatically backed...
How soon will my account be set up and ready for use?

Your web hosting account and domain registration orders will be instantly activated as soon as...
I have more Pre-Sale questions. Who do I ask?

If you are unable to find your answer in our knowledgebase, please open a ticket for our Sales...
Is there any catch with Site Builder that you provide?

There is absolutely no catch with the Site Builder that comes with our shared hosting plans. Here...
Managed VPS hosting services

Apart from providing free migration, our support team also helps you out with troubleshooting of...
Minimum interval for cron jobs?

You must choose an interval of MORE THAN 5 minutes to run any of your cron jobs. We DO NOT allow...
Where can I see your CPanel Demo?

We do have a CPanel demo for you that will give you a feel of using CPanel. Please remember that...
Where can I see your SiteBuilder Demo?

Click on the link below to launch GigaPros SiteBuilder Demo. Feel free to explore our...
Which app can I install with my 1-click installer?

You can easily install a lot of scripts with our 1 click automatic installers. To see a complete...
Which forms of payment do you accept?

We accept PayPal and CreditCards.These card-types are accepted: MasterCard, Visa, American...
Which version of PHP, MySQL & Apache do you use?

We always use the latest versions of software in all our servers. This helps to keep our server...